GCash was recognized for its commitment to digital transformation and exceptional customer service at the 2024 Asia-Pacific Stevie Awards.
GCash secured two awards under the Financial Services Industries category: a Gold Stevie Award for Innovative Use of Technology in Customer Service and a Silver Stevie Award for Innovation in Digital Transformation.
The Stevie Awards acknowledge companies’ achievements and positive contributions across the Asia-Pacific region.
GCash highlighted its user-centric approach, showcasing innovations that deliver a smooth and accessible experience for all demographics. This aligns with the company’s vision of breaking down barriers to financial inclusion.
To ensure reliability as a financial partner, GCash prioritizes system uptime and seamless transactions. Security updates are also paramount, fostering trust among users by guaranteeing a safe platform for storing money and conducting transactions.
“Winning the Stevie Awards affirms our belief that caring for our customers and employees should always be No. 1–whomever they are, and no matter how many they are,” GCash head of total experience assurance and advocacy Nikka Angeles said. “I’m very proud to say that at GCash, we create experiences with caring at scale at the core.”
GCash’s dedication to care extends from its users to its employees and the wider community. The company remains committed to building trust, delivering customer excellence, and serving Filipinos in pursuit of “Finance For All.”
Image caption: Nikka Angeles, GCash Head of Total Experience Assurance and Advocacy
